Hubspot

Hubspot Service Hub

This is how first-class customer service works: The HubSpot Service Hub combines a helpdesk, automation and AI-supported tools into a central platform for greater efficiency and satisfied customers. Whether you need advice or support during implementation - we are here for you.

This is
HubSpot Service Hub

The HubSpot Service Hub enables companies to optimize their customer service and make support processes more efficient. With centralized customer requests, automation, and integrated analytics, the Service Hub helps your team respond to customer needs faster and in a more targeted manner.

By using AI and automation, support requests can be prioritized, recurring tasks reduced, and personalized customer experiences created. The central platform ensures seamless communication across different channels and optimizes collaboration between teams for better service and long-term customer loyalty.

What you can do
with the Service Hub

Central management of customer inquiries

Bundle all support tickets in one place and keep track of all customer interactions.

Automation of service processes

Reduce manual tasks with automated workflows and ensure faster processing times.

Self-service options for customers

Create a knowledge base and automated chatbots to provide customers with answers around the clock.

Optimized team collaboration

Use shared inboxes and integrated tools to better connect service teams.

Data-supported service optimization

Analyze service data in real-time to identify bottlenecks and improve your support strategy.

Features

Service Hub
Functions
at a glance

Ticketing system and helpdesk

Manage all customer inquiries centrally and ensure structured processing within the team.

AI-supported chatbots

Automate simple requests with AI-powered chatbots and reduce your support workload.

Self-service knowledge database

Provide customers with a comprehensive knowledge base to solve common questions without support staff.

Automated workflows

Speed up support processes with customizable workflows and automation.

Customer feedback tools

Collect and analyze customer feedback with surveys to improve service quality and customer satisfaction.

Reporting and analysis

Use detailed reports and real-time dashboards to optimize your customer service.

Your way to the Service Hub

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Is the Service Hub the right solution?

The HubSpot Service Hub is ideal for companies that want to centralize, automate, and optimize their customer service. It's perfect for support teams that want to manage requests efficiently, use AI-supported solutions, and improve their service quality based on data.

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How can we support you?

We are happy to advise and support you with the setup and strategic use of the HubSpot Service Hub.

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Request a price

For a quick and non-binding price inquiry, please use the following contact form. We will be happy to answer any further questions you may have.

Ready for
the next step?

Let's talk!

As one of the leading Hubspot partner agencies in Germany, we support well-known brands from various industries - including Jahr Media and Carl Zeiss - with over 25 experts. Tell us about your challenges or let us find out together how we can successfully implement your project.

E-mail

sales@thorit.de

Phone

+(49) 07031 3097 695

Your goals, our expertise

Hubspot Service Hub

This is
HubSpot Service Hub