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Our Project

Grube has been successfully offering products for forestry, hunting, and outdoor use for more than 70 years. With over 10,000 tools and equipment in its range and an annual turnover of 180 million, the Grube Group is successful in 10 European countries. 

As part of our project, we have streamlined the marketing processes and made them more efficient through optimized automation in order to significantly increase the proportion of returning customers and sales.

01

Our Challenge

With several online stores in different countries, the challenge for Grube is to coordinate and measure marketing activities. Marketing processes need to be streamlined and carried out more effectively. In addition, there are many one-time buyers in the online store who need to be acquired as existing customers through suitable content.

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02

Our Goal

Marketing Automation
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Implementation of marketing automation

Optimization of marketing processes
cycle

Address customers with the right content at the right time, save resources and time

Customers & Sales
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Customer loyalty and repeat purchases

Analysis
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Measuring marketing success (ROI)

Marketing Automation
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Implementation of marketing automation

Optimization of marketing processes
cycle

Address customers with the right content at the right time, save resources and time

Customers & Sales
support_agent

Customer loyalty and repeat purchases

Analysis
action_key

Measuring marketing success (ROI)

03

Our Implementation

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Marketing Automation

Implementation of marketing automation, regular newsletters with personalized content and dynamic product recommendations

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Optimization of marketing processes

User behavior and customer segmentation

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Customers & Sales

Targeted automated campaigns for new contacts and shopping cart abandoners

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Analysis

Dashboards for evaluation and ROI

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04

Results

+ 32 %

Click to Open Rate 

41 %

of sales supported by SALES manago

+ 103 %

Sales compared to the previous quarter

05

The Success Factors

Marketing Automation 
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Sustainable development of marketing automation: regular consultations, step-by-step expansion of measures, monitoring and corresponding adjustments

Versatile interfaces
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Consistent data, usable across all channels thanks to extensive interfaces to online store, merchandise management system, etc

Analysis
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Analysis of user behavior and user identification in real time with automated, tailored targeting, and personalized content

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06

Our Services

Marketing
Automation

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Efficient automation for seamless marketing processes

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